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Expert Hub Privacy Policy

Effective date: September 16, 2026

This Privacy Policy applies specifically to the Expert Hub Android application, package name com.sid.experthub.

Developer and legal entity: SID Online Services Private Limited.

Expert Hub is operated by SID Online Services Private Limited. This policy explains how we collect, use, protect, and manage information when you use the Expert Hub application.

1. Information We Collect
  • Account information such as your name, email address, phone number, and authentication details.
  • Professional information, including your profile, expertise, experience, availability, and documents that you choose to submit.
  • Appointment, consultation, communication, and transaction information needed to provide the service.
  • Device, log, and diagnostic information used to secure and improve the application.
  • Location information only when you enable a location-based feature and grant permission.
2. How We Use Information
  • To create and manage your Expert Hub account.
  • To provide expert profile, appointment, consultation, payment, and support features.
  • To communicate with you about your account, appointments, and service updates.
  • To prevent fraud, protect the application, and comply with applicable law.
  • To maintain, troubleshoot, and improve Expert Hub.
3. Sharing of Information

We may share information with service providers that help us operate Expert Hub, including hosting, authentication, payment, communication, analytics, and technical-support providers. We may also disclose information when required by law or necessary to protect users, the public, or our legal rights.

4. Data Retention and Security

We retain information only for as long as necessary to provide the service, resolve disputes, meet legal obligations, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no system can be guaranteed completely secure.

5. Your Choices and Rights

Depending on applicable law, you may request access to, correction of, deletion of, or restriction of your personal information. You may also withdraw permissions through your device settings, although some features may no longer work.

6. Children

Expert Hub is not intended for children under 18, and we do not knowingly collect personal information from children.

7. Contact Us

SID Online Services Private Limited
Email: support@expertconnect.world
Website: https://expertconnect.world